Transport Administrator

Since its formation in 1978, Moore Concrete Products Ltd has developed into a world class, quality focused, precast concrete manufacturer based outside Ballymena. The company is customer focus led, ensuring the continued evolution of our extensive product range, designed to meet the requirements of civil infrastructure, agriculture and building customers across the UK & Ireland.

We are currently recruiting for a full-time Transport Administrator to join the transport department due to our continuing growth. The purpose of the role is to work efficiently as part of the Transport team within Moore Concrete’s dispatch functions; planning deliveries through contact with both customers and hauliers, with an efficient and cost-effective approach in striving to meet customer needs. This role will also involve operating as part of the wider sales team through providing high standards of customer service to the building trade and general public, maintaining administration duties, and also providing support to other departments as required.

Company Benefits:

Hours of work: Standard hours will be Monday to Friday 8:00am – 5:00pm. 40 hours per week. Flexibility is required to work additional hours on occasion as needed. Our Dispatch Office opens from 7:30am, you may be required to start at this time on a rota basis with the Building/Planning/Transport teams.

The key responsibilities of the role can include: –

• Working closely with the Transport Coordinator to plan and organise transportation schedules and routes of our products, in agreement with internal contacts such as sales and production teams, as well as external contacts such as haulage providers to achieve delivery dates agreed with the customer.
• Keep up to date with the lead times & targets and support the Transport Coordinator to ensure all vehicle deliveries are carried out within Lead-time and all live feeds are correct.
• Raising PO’s for transport loads dispatched by external hauliers.
• Liaising with customers, suppliers, and drivers.
• Promptly handling customer enquiries and complaints.
• Maintain a high level or productivity while working within time constraints.
• Ability to work accurately and efficiently, whilst maintaining a positive attitude in a fast-paced environment.
• General administration duties e.g., answering incoming calls, maintaining transport documentation records, filing etc.
• Any other duties, within reason and capability, as agreed through consultation with the Transport Coordinator/Head of Sales Manager.

Essential Criteria:

• Strong capability to deal professionally with customers/clients.
• Driven individual with a strong interest in the building/construction industry.
• Good level of education and/or equivalent experience in an administration role, including use of Mathematics, English, and computer skills.
• Good organisational, time management, interpersonal skills, and the ability to work as part of a busy team.
• Willingness to contribute to the success of the company in this role within the Transport team.
• Clear written and verbal communication skills.
• Confident in using computer software such as Microsoft word, Excel, Outlook etc.

Desirable Criteria:

• Proven experience within a transport/administration role.
• Experience or knowledge of precast concrete products.
• Experience using SAGE Software.
• Experience using SalesLogix or a similar Customer Relationship Management (CRM) system.
• Experience in meeting KPIs or targets.

Closing date for applications: Friday 9th February 2024 @5pm

Moore Concrete is an Investors in People Company and Equal Opportunities Employer